Privacy Policy

A Legal Disclaimer

Legal Disclaimer

The information provided on the Minevia Spa website and during consultations or services is for general informational purposes only and should not be considered as medical or professional advice. Always seek the advice of a qualified healthcare provider or other professional with any questions you may have regarding a medical condition, treatment options, or wellness advice. Never disregard professional medical advice or delay seeking it because of something you have read on our website or received during a spa treatment.

Limitation of Liability: By using Minevia Spa’s services, courses, or website, you agree that Minevia Spa shall not be held liable for any injuries, damages, or losses resulting from the use of our services, courses, or information provided. This includes, but is not limited to, any adverse reactions to treatments, complications from courses, or any other liability associated with the services we provide.

Health Considerations: All clients are advised to inform Minevia Spa staff of any health conditions, allergies, medications, or medical treatments that may affect their ability to safely undergo spa treatments or participate in courses. Minevia Spa reserves the right to refuse service to individuals who do not meet these criteria for safety reasons.

Privacy: Personal data collected by Minevia Spa will be used solely for the purpose of providing spa services, courses, and communications. We do not share personal information with third parties unless required by law.

Changes to Terms: Minevia Spa reserves the right to update these Terms and Conditions, Privacy Policy, and Legal Disclaimer at any time. Clients are encouraged to review these documents periodically on our website for any changes.

Dispute Resolution: Any disputes arising from the use of Minevia Spa’s services or courses shall be resolved through mediation or arbitration in accordance with applicable laws. The venue for any legal proceedings shall be in Sainte Geneviève, QC.

Privacy Policy - The Basics

At Minevia Spa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book services or courses, and interact with us. Please review the following policy to understand our practices regarding your personal data.

1. Information We Collect

Personal Information: When you visit our website, book services or courses, we may collect personal information such as your name, email address, phone number, postal address, and payment details. This information is collected when you voluntarily provide it to us through online forms, email, phone, or in-person.
Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, and referring/exit pages. This data helps us analyze trends, administer the site, track users’ movements around the site, and gather demographic information for aggregate use.

2. Use of Information

Personal Information: The personal information we collect is used to provide you with services, courses, and communications. It may also be used to respond to your inquiries, process payments, and send confirmation of appointments or course registrations. We may use your email address to send you updates, special offers, and newsletters if you have opted to receive such communications.
Automatically Collected Information: This information is used to improve our website’s functionality, troubleshoot issues, and analyze how users interact with our site.

3. Sharing of Information

Third-Party Services: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. However, we may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are required to keep your information confidential and secure.
Legal Compliance: We may release information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Cookies

Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may limit some functionality of our website.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we use encryption protocols to protect sensitive information transmitted online. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Links to Third-Party Sites

Our website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to the Privacy Policy

Minevia Spa reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and it is the user’s responsibility to review the policy periodically for any updates. Your continued use of our website or services after such changes will constitute your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy or the practices of this site, please contact us at: Minevia Spa
16398 Boulevard Gouin Ouest, Sainte Geneviève, QC
Phone: 514-675-1919
Email: info@mineviaspa.ca